Retailers have been using iPads as a cheaper way to deploy kiosks, but it looks like Apple is doing the same thing in some of its retail stores. I came across a couple YouTube videos demonstrating …

It has been my pleasure over the past 28 years to be an active participant in the interactive marketplace for retail, education, services and the government sectors. Prior to the CETW show in San …

Look out DVD-rental kiosks — porn may take over as the go-to product in the self-service industry. I recently wrote about a porn kiosk because I liked the novelty of the idea — it seemed …

Dealing with high blood pressure is an issue confronting many Americans, and personal-health stations are powerful tools when it comes to fighting the good fight. Since May is officially High Blood …

Many people use blogs as forums to get the word out on a multitude of things. Some write blogs because they love to write, while some have other motives. Bloggers, including yours truly, often get …

Retail grocers are under scrutiny to prove strong return on investment (ROI) for any capital expenditure or endeavor — especially technology — making the connection from investment to …

Before the crowds poured into Customer Engagement Technology World in San Francisco last week, I stood in FMA's booth and pondered the power of self-service technology to positively impact millions …

As a father of four children ranging in ages from 6 to 17 years old, I can attest to the fact that the next generation is constantly buried in a screen of some sort. My 6-year-old daughter has owned …

There was plenty to see at this year's Customer Engagement Technology World in San Francisco, and I don't just mean the palm trees and the San Francisco Bridge. A whole slew of kiosk providers were …

Following in the footsteps of Coinstar's redbox and NCR's Blockbuster Express, which have capitalized on the emergence of the DVD kiosk concept, are a number of new contenders that are actively vying …

As I prepared Monday to leave for Customer Engagement Technology World, my husband presented me with a challenge. "Why don't you try to make it home without your phone dying for once." My response …

Marketers are constantly looking for information what people actually do at trade events. Not what they do after show hours, that information should stay between the attendee and his or her concierge …

The kiosk industry is gearing up for one of its biggest shows of the year — Customer Engagement Technology World next week in San Francisco. I'll be there to report on the latest and greatest …

The economic downturn has permanently changed the way consumers shop. More shopping trips begin online and at in-store kiosks, and price comparisons and coupon searches are even more common. Coupled …

I'm excited to be featured blogger for KioskMarketPlace.com and SelfServiceWorld.com, and it's my goal to write about kiosks with an emphasis on what we at F-Origin know best -- touch technology and …

I'm sure like most people that are going to read this blog you're looking for a formula that will help you to deploy a successful kiosk project. Like most anyone else I'll tell you that a lot of up …

A grocery chain focused on self-service is expanding throughout California, Arizona and Nevada. Apparently, the Fresh & Easy Neighborhood Market, a subsidiary of British-owned Tesco, not only …

Critical to the success of any retail operation is the relationship between inventory and customer demand. Customer loyalty, which hinges on ensuring customers have access to the product they want …

Lately, clients have asked us "What's next for self-service?" Underneath it we know they are really asking, "In a world of smart phones and tablets, is there a place for the kiosk?" The reality is …

Although I usually use this spot to share my industry insights, I've invited Don Lineburg, CFO and vice president of Operations , to discuss a business incentive that may help retailers looking to …