Over the years, it has seemed like the biggest problems for many self-service kiosk networks has been two main things: Long-term maintenance and justifying the cost of the network. And it is …

All signs point to continued growth of the kiosk marketplace. Concurrently, the digital signage market appears to be growing. In the fall of 2011, Global Industry Analysts Inc., forecasted the …

What appears on the screen is just one of the elements of the overall customer experience. If you've got great content, you'll want to ensure that the rest of your enclosure looks and works well, too …

I'm sure we are all looking forward to this Memorial Day weekend. The weather is supposed to be beautiful and undoubtedly we will be grilling, but it's also good to remember the origin of the day …

In a fast paced, do-it-yourself world it's no wonder self-service kiosks are gaining popularity and are popping up in more locations. From ATMs to retail vending machines, businesses across the …

I just finished interviewing retailers about their employee challenges. By far, the largest complaint was about managing Gen Y, and those same complaints were echoed again last week in Dallas at the …

Today's shoppers want instant access to information to locate what they want and where they can get it, compare prices and find out what others think about the product or service. Retail, hospitality …

You are half way through your kiosk project. You have secured the budget and organizational buy-in, and have even selected kiosk hardware and devices. Now, you are trying to build a kiosk application …

Coinstar has made many a headline lately with its plans to broaden its kiosk businesses. It's been testing coffee and gadget-dispensing kiosks but now may add movie tickets to its growing list …

Ever wonder how eBay can be a $10 billion dollar company? Why Black Friday is the biggest shopping day of the year? How Craigslist is a household name? Bargains! Everyone loves a bargain. Bargain …

I just wanted to take a moment to expound a little bit on a piece in my last blog challenging that the term "kiosk" is a much too general and outdated word used to describe the newer generation of …

Have you ever taken out a receipt to make a return and noticed that it's starting to fade, or worse yet has become completely unreadable? Do you wonder why this happens? In order to avoid issues with …

It's 9 p.m., and my son has fried his computer. I'm not entirely sure what is oozing from the bottom. He fervently denies that he had any liquids in the vicinity. I'm prone to believe him since it …

This is Part 2 in a series about how to begin, build and deploy a successful digital merchandising project. Subsequent posts will address such topics as software development, design and fabrication …

Tablet kiosks are becoming popular, and business owners naturally want to catch up on the trends. But tablet kiosks aren't the fix-all that businesses would like them to be, and they have several …

As we discussed in the previous post, kiosk security is one of the greatest challenges organizations need to deal with during kiosk application development. Self-service kiosks are often in …

After hearing reports that Whistler got 4 feet of snow in March, my son and I changed our Spring Break plans and headed for the slopes. After five days of amazing skiing, SNAP! I hit a mogul wrong …

I try not to use the word kiosk when speaking with potential clients. For those of us who are in the kiosk industry, and even for those of us who browse this website, we are very familiar with the …

We are all familiar with self-service applications in retail, hospitality and even health care, but in recent years, kiosk use has made its way into other industries, including government. As state …

A common concern regarding thermal paper is the length of time the paper's images will last. There are many types of thermal paper designed for a variety of applications. Some products are formulated …