• Answering the call of the smartphone shopper

    Answering the call of the smartphone shopper

    Smartphones are making people smarter, and they're being used less as phones every day. People are using their mobile devices to simplify the tasks of daily life, and smart shopping is high on the …
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  • The Bluetooth ad: Press 'accept'

    The Bluetooth ad: Press 'accept'

    Have you seen "Minority Report"? Cited frequently in conversations about the future of technology, the movie contains a scene where the main character, John Anderton, is walking through a shopping …
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  • Digital Signage: It’s all around us [Infographic]

    Digital Signage: It’s all around us [Infographic]

    Whether you call it digital signage, digital place-based media, digital out-of-home or simply DOOH, the media is all around us. Trouble is, most consumers—as well as many ad buyers and …
    2 comments
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  • Help, there's an iPad in my kiosk!

    Help, there's an iPad in my kiosk!

    Even though it's just over a year old, the iPad has become one of the most well-known and technologically-advanced products to hit the market, and consumers have become fast adopters. Following …
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  • A checklist for building a self-service kiosk program

    A checklist for building a self-service kiosk program

    When our phone rings, it's often the same type of clients – enthusiastic and eager to talk about their long-delayed plans of implementing a self-service kiosk network for their tourists.But …
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  • Top 10 ways to make your kiosk & booth pop at tradeshows

    Top 10 ways to make your kiosk & booth pop at tradeshows

    It is easy to fade into the background at a trade show if you don't have a game plan for drawing potential customers. Amidst the crowded chaos, it is vital that you provide a spectacle of sights and …
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  • An ATM and kiosk industry response to President Obama

    An ATM and kiosk industry response to President Obama

    In an interview this week on the Today show, Ann Curry asked President Obama why he hasn't been able to convince businesses to hire more people. She cited a New York Times article which stated that …
    9 comments
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  • Taking kiosk design to a new level

    Taking kiosk design to a new level

    In a recent post, I wrote about the possibilities of making kiosks accessible for people with vision disabilities by using Braille-enabled touchscreens. Today I'd like to continue on a similar …
    1 comment
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  • Mobile payment innovation: Managing personal finances through expedited payments

    Mobile payment innovation: Managing personal finances through expedited payments

    In today's tough economic environment, municipalities and their residents feel the negative impacts of financial hardships. As municipalities across the United States continue to deliver essential …
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  • Mobile automated stores?

    Mobile automated stores?

    Mobile kiosks combine the fast-turn, high-volume worlds of vending, concessions and catering with mobile real estate, allowing the owner to capitalize on new markets and customers. They breathe new …
    1 comment
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  • SID 2011 was eye-opening

    SID 2011 was eye-opening

    We recently attened the 2011 Society of Information Display (SID) tradeshow in L.A. I like trade shows, but not just from the marketing or lead-generation perspective. Personally, one of the best …
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  • Outdoor Kiosks: Beyond the DVD rental

    Outdoor Kiosks: Beyond the DVD rental

    The idea of an outdoor kiosk for most of us brings to mind DVD rentals. However, businesses across the country are finding innovative ways to bring self-service outdoors – making buying …
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  • Is there a better way than big retail?

    Is there a better way than big retail?

    Not only do big retail box stores leave one heck of an eco footprint, they also come with an enormous price tag. Commercial rental, initial construction costs, staffing, energy consumption and more …
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  • NFC in the news but is it on our minds?

    NFC in the news but is it on our minds?

    A recent survey of U.S. consumers by Mastercard indicates 62 percent of U.S. mobile phone users would be open to using their devices to make purchases. Mastercard had a little fun with its survey and …
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  • Self-service goes wireless

    Self-service goes wireless

    Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The popularity of smartphones and tablets that …
    2 comments
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  • Apple using its iPad 2 as kiosk

    Apple using its iPad 2 as kiosk

    Retailers have been using iPads as a cheaper way to deploy kiosks, but it looks like Apple is doing the same thing in some of its retail stores. I came across a couple YouTube videos demonstrating …
    1 comment
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  • The top-down brand model vs. bottom-up customer engagement

    The top-down brand model vs. bottom-up customer engagement

    It has been my pleasure over the past 28 years to be an active participant in the interactive marketplace for retail, education, services and the government sectors. Prior to the CETW show in San …
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  • Will porn become the 'next big thing' in the kiosk industry?

    Will porn become the 'next big thing' in the kiosk industry?

    Look out DVD-rental kiosks — porn may take over as the go-to product in the self-service industry. I recently wrote about a porn kiosk because I liked the novelty of the idea — it seemed …
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  • 4 Ways to celebrate High Blood Pressure Education Month with kiosks

    4 Ways to celebrate High Blood Pressure Education Month with kiosks

    Dealing with high blood pressure is an issue confronting many Americans, and personal-health stations are powerful tools when it comes to fighting the good fight. Since May is officially High Blood …
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  • People, the world is not flat

    People, the world is not flat

    Many people use blogs as forums to get the word out on a multitude of things. Some write blogs because they love to write, while some have other motives. Bloggers, including yours truly, often get …
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Retail Customer Experience Executive Summit
BLOGGERS
Insights into the DVD Kiosk business
Redbox dominating DVD kiosk market
Selling Digital VS Traditional Menu Boards
Where are the traditional menu board companies?
The Mobile Automated Kiosk Revolution
Mobile automated stores?
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