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Braving the great outdoors Part 4: Where it can all go wrong
This will most likely be my last blog on outdoor kiosks for at least a little while until we get closer to our Baltimore City Inner Harbor Outdoor kiosk project, which is designed to be a fully …- Michael Ionescu -
Braving the great outdoors: Part 3 Basic checklist for protecting your outdoor investment
s you may have already gathered from my previous blogs about outdoor kiosks, I'm a huge proponent of keeping kiosks simple but effective. This week, I wanted to spend some time on some basic …- Michael Ionescu -
Braving the Great Outdoors part 2: 2 key components of outdoor kiosk deployment
My last blog focused on the idea of using more conventional equipment to build an effective, yet somewhat affordable outdoor kiosk. In that blog, I spoke about the benefits of using a sealed kiosk …- Michael Ionescu -
Braving the Great Outdoors: Using already made components to protect your outdoor kiosks
As much as I love putting out new kiosks, I always feel a slight bit of trepidation when the project requires outdoor kiosks. To date my company has had several outdoor kiosk projects, and we are in …- Michael Ionescu -
The key to keeping the kiosk industry moving forward
I was in two different hotels this past month talking to managers, and they both had recently adopted a growing interactive concierge program. One of the managers said he didn't like it as much as …- Michael Ionescu -
The plug and play kiosk: How organized kiosk building can save you maintenance headaches
When my company was in the process of switching to another kiosk manufacturer for our newer generation of interactive units, we were invited down to the manufacturing plant to take a look at its …- Michael Ionescu -
When saving money goes bad: The dangers of buying kiosks from China
Every now and then, I'm approached by a potential manufacturer who guarantees to cut my kiosk manufacturing costs without finding out what my expenses are. I think to myself, "Can this manufacturer …- Michael Ionescu -
Self-service network audience: The benefits of the transient user
When we first started our kiosk company, our first graphical user interface was a stylized design that used heavy doses of a sky blue color and a gaudy yellow. At the time we beamed with pride at our …- Michael Ionescu -
'Keep it simple, Stupid'
I always hated this phrase when teachers would use it to explain school work when we felt overwhelmed. As clichéd as this platitude is, it came screaming back into my head during a meeting …- Michael Ionescu -
Answer these 4 questions before deploying kiosk network
A successful self-service network should save your customers time and you money, but without proper planning, deploying a series of self-service kiosks could do the exact opposite. Equipment not …- Michael Ionescu -
The quick guide to self-service self-sufficiency: Part 2
My last blog covered some essential software consideration when building a self-service network. The second part of this blog will cover some important hardware and business considerations to think …- Michael Ionescu -
The quick guide to self-service self-sufficiency: Part 1
When we entered the self-service industry, we made a conscious decision to be a one-stop solution for our clients, a company that consulted with the client on needs, provided custom software, and …- Michael Ionescu -
Building a kiosk program: Know thy user
Before you can know 'what' you have to know 'who.'- Michael Ionescu -
A checklist for building a self-service kiosk program
When our phone rings, it's often the same type of clients – enthusiastic and eager to talk about their long-delayed plans of implementing a self-service kiosk network for their tourists.But …- Michael Ionescu
Latest posts by Michael Ionescu
Michael Ionescu
Since 2004, Ionescu has built a proprietary software/hardware package for state tourism and hotels. Ionescu believes successful kiosk networks are built upon ongoing collaboration between the client and provider to develop flexible systems that clients and users are happy with for years.
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- 3 things to remember when crafting an interactive retail experience
- Economy of action: The No. 1 consideration before a self-service deployment
- How digital tablets can help your business work smarter
- Kodak President: Internal buyout a 'win-win'
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