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In 2010, Berkshire Health Systems (BHS) opened their employee pharmacy as part of their comprehensive ‘Wellness at Work’ plan to offer better health services to their 3,500 employees and at the same time save money. BHS realized they needed a convenient yet cost effective way to capture 2nd and 3rd shift employee prescriptions.
The Space Needle, the world famous landmark in Seattle, Washington, recently launched a number of innovative new digital experiences to enhance the visitor’s experience.
New tech lets us go from physical to virtual and back; how can this be applied to digital signage and kiosk solutions?
"Tablets have been touted as "reinventing" and "revolutionizing" retail. Retailers and consumer-facing businesses have been testing the use of tablets to gain operational and marketing advantages, and they like the results. Here are some ways retailers are getting big impact out of small screens."
Retailers offer self-service and assisted selling by incorporating tablets into stores.
Technology problems can be solved by turning away from “bring your own device” and toward purposed device deployment.
The best kiosk design is both art and science, leveraging aesthetic design practices together with effective technologies.
Public internet kiosks can be customized or standard, and can be ruggedized in order to accommodate the demands of heavy usage.
Given the costs involved with kiosk deployment, it’s worthwhile to understand the psychology behind effective kiosk placement.
Shop.org, the online arm of the National Retail Federation, has shared recommendations with their audience in an "Open Letter to Retail CEOs." Their recommendations are on the subject of talent mix. Shop.org recommends that retailers hire/promote based on digital competencies and experience.
The new generation of kiosk technology has the power to disrupt our healthcare landscape in a good way, especially at a time when the effects of the Affordable Care Act are already being felt by patients and healthcare providers alike....
This infographic shows locations where apocalyptic backlogs of warm bodies are commonly found and gives examples of how businesses are using kiosks to combat them.
You don't know what you don't know. In a previous post, we discuss the value and need for testing the usability of your kiosks. If you are conducting usability testing via either observation of users or artificially staged research, you are ahead of the game.
You're in charge of adding a tablet to your exhibit booth. Sure it sounds easy, until you realize the many options that are available to you.
There is no doubt that technology has infiltrated our schools and I am happy that it did. I'm in my thirties, and the school I attended was vastly different from my nine-year-old's school.
As we enter the world of "Android Security" and discussions about "Securing your Android Device," it is clear that there is much confusion around the Security Category, and where something like kiosk software fits in. Conversations abound about how installing...
I am proud to announce the launch of the Automated Passport Solution, a touchscreen kiosk-based customs inspection system aimed at streamlining the airport customs process and reducing customs processing times. The APS kiosk system will be launching this fall at...
Usability can make or break the success of any new website, application, or software. Also known as the UI (user interface) or UX (user experience), usability refers to the user's ability to successfully navigate a product in the manner intended to accomplish the desired tasks.
More than once over the past few years have I heard that the ever expanding functionality of smartphones will eventually make interactive kiosks obsolete. I think the continued growth of the kiosk industry is proving that statement wrong. On the...
As we begin 2014, many of us take a moment to reflect upon the previous year and anticipate the changes that the coming year will bring. While discussions of disruptive technologies, consumer behaviors, and Monday morning quarterbacking abound, I thought it might be informative to look at the data from a simpler view: Search Trends.
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