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With the passage of the Patient Affordable Care Act, Healthcare is on the forefront of everyone's mind. Politicians are debating the value. Businesses are evaluating the economic climate and impact and how it will impact their growth and staffing. Consumers are watching, waiting to understand what it means and how it impacts them and their wallets.
Whatever the outcome, as the population grows, so too does the expectation of service in a crowded, lean marketplace. I don’t know about you, but for me, this is the perfect storm for self-service.
Meridian has designed and manufactured self-service solutions for healthcare for many years. We've designed and deployed patient check in, self-pay, blood pressure checkpoints, directory boards, wayfinding, bill-pay and digital signage solutions. The styles and components have changed over the years and become more streamlined. Over the next five years, many changes are expected and now more than ever I believe we need to think innovatively about the next generation healthcare space.
As I watch the news about healthcare changes, brainstorm with our design engineers about new concepts and walk through our manufacturing facility looking at current deployments, I envision the next generation of healthcare. There are multiple solutions that can be utilized such as:
There are many minor interactions within healthcare that can be automated to make more accessible 24/7 for patient health. Technology is integrated more and more into our everyday lives. The population is growing as is the need and requirement to service their health.
I remain optimistic for the innovation and growth in healthcare self-service solutions. As long as we design and build solutions that are easily adapted to every day, able to engage consumers and provide a reliable, interactive experience – the adaptation rate will be positive and a greater number of people can be served.
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