CEW 2014 participants to learn how kiosks fit into brands, customer engagement

In New York, attendees will be able to learn about the marketing mix that works for their company through a look at marketing and IT collaboration as well as models for predicting customer behavior.

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW show in New York.

Robot and kiosk union 'a match made in heaven'

How kiosks are leveraging the robot to boost customer service and revenue.

McDonald’s 'aggressive change' includes digitization, millennial outreach

McDonald's is scrambling for solutions after its profit fell by 30 percent in Q3. CEO Don Thompson outlined some strategies the company is working on to remedy this continued slide, many of which will be in effect in some capacity in 2015.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

How to prevent the hacking of kiosk applications

Strategies to help you improve the security of your kiosk applications.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

Four tips on claiming the technophobe market

With all the attention tech-savvy millennials are getting for their love of self-service, there's a forgotten market demographic that could mean more revenue for your kiosk – if only you could get their attention.

How one health care kiosk is changing provider-patient dynamics

KioskMarketplace spoke with Eric Anderson, COO of Clearwave, about his company's Clearwave Kiosk designed for the health care industry, to find out more about its technology for patient self-service.

ADA: Legal and practical advice

With nearly $2 million in damages and fees paid to plaintiffs in the recent Lighthouse for the Blind and Visually Impaired v. Redbox Automated Retail LLC settlement, it's important to revisit ADA compliance implications for self-service industries.

Windows of opportunity: How kiosks are supporting underserved and neglected populations

Although many consumers equate kiosks with convenience and the offering of supplemental services, kiosk technology often plays a pivotal role in delivering critical information or services that sometimes cannot be garnered any other way.

Apple Pay explodes onto the scene

Apple intros mobile wallet capabilities that combine NFC, Passbook and Touch ID. Company has support from banks, major card issuers and retailers.

3D printing becomes a kiosk-friendly technology

Imagine it's the holiday season and instead of trudging from department store to department store, or surfing from website to website waiting and hoping the right gift is delivered, you can simply walk up to a single store kiosk and create custom gifts for your entire family on the spot.

New guide caters to restaurateurs, retailers looking to boost income with ATMs

'How to Profit from ATMs: A Guide for Retailers and Restaurateurs' delivers 40 pages packed with essential information about the business of owning, operating and earning revenue from ATMs.

Apple unveils Apple Pay mobile wallet at iPhone launch event

Apple Pay, which is set to launch in the U.S. in October, uses a secure element in the phone to store card information. It eliminates the need for a mag stripe, instead generating a single-use, unique number for each transaction.

A bite-sized guide to kiosk deployment

Cammax touches on factors to consider in the process of selecting and deploying a kiosk.

Nashville bike-share kiosks 'performing better than expected'

The recent success of the federal grant-funded program brought the city of Nashville more attention, but little has been said about the role of kiosks in the bike sharing trend.

Opticwash opens new kiosk in Las Vegas Venetian Hotel

AVT Inc. client Opticwash announced the installation of its automated glasses and jewelry cleaning kiosk at the Las Vegas Venetian Resort.

24/7 automated pharmacy services to reduce costs and improve employee satisfaction

In 2010, Berkshire Health Systems (BHS) opened their employee pharmacy as part of their comprehensive ‘Wellness at Work’ plan to offer better health services to their 3,500 employees and at the same time save money. BHS realized they needed a convenient yet cost effective way to capture 2nd and 3rd shift employee prescriptions.

The difference between digital signage and touchscreen kiosks

The demand for both digital signage and touchscreen kiosks has increased exponentially over the years. Adding a digital layer to the customer experience is a way to increase the opportunities for engagement whether you are selling a product or educating your visitors.

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