Tennessee moves toward self-service driver's license renewal

 
Dec. 6, 2012

Bedford County, Tennessee, has installed a self-service kiosk for renewing driver's licenses as part of a statewide effort that Tennessee Department of Safety and Homeland Security officials hope will reduce wait times at driver's license testing centers.

The user pays at the kiosk by credit or debit card and poses for a photo, which is then compared with the person in the previous license photo to avoid fraud, reported t-g.com. The kiosks are networked with state driver's license records and have facial-recognition software. A receipt is printed out which serves as a temporary driver's license until the real license arrives in the mail a few days later.

Only license renewal and replacement will be allowed at the kiosks, with first-time license recipients still required to go to the testing station. 

Read more about kiosks in government.


Topics: Government , Government Self-Service , Transactional Kiosks


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