White Paper:Kiosks for idiots Analytical Design Solutions talks about how to develop a successful kiosk project.
Report: Self-service takes off!
The results of the Hospitality Industry Self-Service Technology Study indicate a growing interest in self-service, even though restaurants are lagging behind both hotel implementations and consumer expectations. (Free registration required.)
White Paper:Method 8: Best practices for self-service
WebRaiser Technologies has released a white paper on "Method8," its structured business process for planning and deploying self-service.