Multiple levels of access can be configured to enable your support engineers to manage separate units, performing different tasks. No matter how you want to use Kiosk Monitor, it provides access to all of the historical and live information on the network to assist you in tracing and resolving faults quickly and effectively, whilst providing remote control and file transfer to the units to resolve issues without even visiting the site.

It works in tandem with a local Watchdog software program that runs on the kiosk PC.

Here are a few of the key benefits:-

• Kiosk lock-down – prevents unauthorized access of the kiosk via: keyboard, USB device or internet
• Triggers and alerts – users can configure the kiosk to send email or SMS alerts when preconfigured errors are triggered
• Reporting server – all data collected from the kiosk is stored and available in detailed reports via a web interface
• Remote access – secure remote access can be established for the purpose of FTP and remote desktop control