The state of Maryland utilized custom KIOSK equipment to automate high demand functions such as vehicle registration / license renewal and driver’s license testing.

ARINC’s SelfServ™ application is implemented on the MVA kiosk platform.  Deployed options from this trusted DMV partner include:

  • Registration Renewal
  • Change-of-Address
  • PIN Management
  • Replacement Title
  • Vehicle Emission Inspection Program (VEIP) Extension
  • Duplicate / Additional Registration
  • Driving Record Orders
  • Transaction Status Checks
  • Emergency Contact Data
  • Order a New Plate
  • Personalize a Plate
  • Temporary Registration
  • Order Substitute Plate Sticker
  • County Pride Sticker
  • Pay Ticket Flags

By initiating the steps to reduce the length of time spent at the MVA, the kiosks have impacted everything from customer wait time and satisfaction levels to staff productivity and daily cash flow:

  • 1,560,000 automated transactions annually
  • 85% reduction in transaction processing time using kiosks vs. the counter, reducing wait times from 20 minutes to just three 100% reduction with web-based option
  • MVA total annual revenues of $144 Million are received significantly quicker through the use of the kiosks therefore accelerating cash flow
  • Vast improvement in staff efficiency – MVA agents now focused on more complex service delivery
  • Consistently reliable equipment, monitored remotely for proactive maintenance
  • Both the kiosk and web-based self-service models provide virtually unlimited growth with a flat, predictable transaction fee as opposed to staff delivery at a much higher rate. KIOSK equipment can be placed and fully funded by ARINC for a nominal $3 – $5 per transaction fee, providing a simple alternative for States facing strict funding limitations.

To learn more, please visit KIOSK’s Government Solutions Page.

  Products and Services
  • Automated Retail KIOSKS

    Automated Retail KIOSKS

    KIOSK’s StoreBOT™ Automated Retail platform provides a highly secure and cost-effective delivery system to increase sales revenue while reducing shrink.

    Learn More...
  • LockSpot Locker Solutions

    LockSpot Locker Solutions

    KIOSK has extensive experience in customized system design for self-service storage – both in lockers, rentals, and hybrid solutions.

    Learn More...
  • Retail KIOSKS

    Retail KIOSKS

    Self-service delivery has become an integral part of long-term retail strategy. KIOSK has a full array of retail solutions that enhance revenue, loyalty, cost control, and enhance the customer experience.

    Learn More...
  • Bill Payment KIOSKS

    Bill Payment KIOSKS

    KIOSK’s retail bill payment solutions provide fully automated payment options (credit/debit/cash/check), improving service efficiency and dramatically reducing transaction costs.

    Learn More...
  • Human Resources KIOSKS

    Human Resources KIOSKS

    KIOSK provides numerous HR applications that improve the services extended to disconnected employees, enhance cost control, and reduce administration costs and errors.

    Learn More...
  • Healthcare KIOSKS

    Healthcare KIOSKS

    KIOSK has a variety of technologically advanced healthcare solutions that add patient convenience and safety, while reducing bad debt and administrative costs.

    Learn More...
  • Security KIOSKS

    Security KIOSKS

    KIOSK’s sophisticated custom design and biometric integration expertise support the most successful and widely deployed US Airport & Border Security solutions.

    Learn More...
  • Government KIOSKS

    Government KIOSKS

    Shrinking federal, state and local budgets have forced many government offices to develop automated solutions. KIOSK provides a host of self-service kiosks designed to cut costs, while increasing service levels.

    Learn More...
  • Green KIOSKS

    Green KIOSKS

    KIOSK provides innovative custom design engineering and alternative component integration resulting in eco-friendly kiosks that benefit both the environment and the deployers’ ROI.

    Learn More...
  • Gaming KIOSKS

    Gaming KIOSKS

    KIOSK has a wide range of self-service gaming solutions which substantially reduce operating costs, increase casino revenues, and enhance player loyalty.

    Learn More...
Contact Info