Options exist to make kiosks more accessible to those with disabilities
The National Federation of the Blind filed lawsuits against United Airlines and a Las Vegas airport citing civil-rights violations. But how easy is it for deployers to meet accessibility standards? Featured here are several kiosks built for accessibility.
The Phoenix Sky Harbor Airport's Paging System includes a screen in the center with a full-size keyboard below it, and an EZ Access keypad to the right of the keyboard, allowing blind travelers to use the keypad. A telephone handset is to the left of the
The IBM Accessible Travel Self-service Kiosk
The U.S. Postal Service’s Automated Postal Center incorporates the Trace Center’s EZ Access techniques for accessibility. These features, including audio prompts and a special keypad, make it easier to use for customers with disabilities.
The Amtrak Quik-Trak ticketing machine includes a display, keypad and credit card reader but also includes a 5-button EZ Access button set, making it accessible to blind passengers.
NEC Display Solutions of America has designed the 46-inch X461S large screen with edge-lit LED backlight technology. It's minimal depth keeps more of the facility area clear of obstacles leading to safer mobility for blind users.
NCR Corp. has installed audio jacks on some of its ATMs to make them more accessible for the vision impaired. The same technology can be applied to kiosks.