In this issue, we discuss five pieces for putting together successful self-service. Also, we meet the industry’s bloggers, discover how POS data can measure digital signage effectiveness and see how recipe kiosks are something to be thankful for.
Self-service technology use has spread around the world and experts say growth continues. We also look at Google’s innovation, BMW, scrapbooking self-service, Self Service Expo New York, e-voting, self-service 2.0 and FOCUS on convenience stores.
Redbox is red hot, technologically and financially. CEO Gregg Kaplan discusses the rise of redbox; we also look at contactless payment, digital signage in financial institutions, RFID, Self Service Expo in the Big Apple, kiosk software security and FOCUS on software.
Readers rank 10 deployments that have captured the public's imagination; we also look at pay-by-cell, restaurant ordering, digital signage metrics, four secrets to successful deployments, and FOCUS on entertainment and gaming.
Myths about self-service impede understanding and hamper adoption. We correct seven misconceptions, as well as look at how self-service has changed summer fashion, survey mailing kiosks, ask how digital signage fits into self-service and FOCUS on retail.
Financial kiosks are turning c-stores into the banks of the 21st century. We look at ExxonMobil’s success with E-Wiz, get an update on CUSS kiosks, discuss when wireless is right and FOCUS on self-service in the public sector.
Foodservice is a giant industry, but where’s the self-service? In this issue’s cover story and in FOCUS we examine how restaurants strive to work smarter via technology; also, we see JFK through Microsoft’s eyes, check the pulse on music kiosks and more.
Biz tech giant IBM eyes the booming business of self-service. In this issue, we explore Big Blue’s team approach, check up on self-service in healthcare, preview the new Digital Signage Expo and FOCUS on digital signage and touchscreens.
In the world of digital signage, flat is where it’s at. We look at the race toward flat screens, ponder foodservice’s future in technology, FOCUS on travel self-service and look at tradeshows NRF and KioskCom’s Self Service Expo.
Feb 2007 We examine the use of Microsoft's Vista for self-service devices, and we explore the differences between LCD and plasma screen technology. In our FOCUS section we review how photo kiosks made a difference during the holidays and look at PMA 07.
We profile chief executive Bill Nuti and his mission to take NCR to the top of self-service, and we review how self-service has eased holiday travel. Also, we bring the retail industry into FOCUS and present our Winter/Spring Buyers Guide.
We unveil the winners of the 2006 Readers Choice and Outstanding Achievement Awards, and recap The Self-Service & Kiosk Show. In this issue, the FOCUS is on Financial Self-Service.
Results of the 2006 Market Survey reveal self-service adoption and business practices. Also, the introduction of FOCUS, and a call for votes for the Readers Choice Award.