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Halifax Stanfield International Airport has launched self-service baggage-drop kiosks.
From entry to departure to arrival, kiosks could soon make it possible to venture through an airport without a single human interaction.
The increase in airport self-service deployments could take the stress out of future airline travel.
Could the sequester cuts lead to self-service gains in public sector deployments?
Thanks to the power of website analytics, we have tallied the list of our most-read stories of 2012.
Airline travel and health care illustrate the spread of self-service in 2012.
From passport readers to frequent flyer cards, NFC in aviation calls for the highest level of security.
Automated check-in, baggage drop and boarding gates ranked high as technology priorities.
Virtual grocery kiosks allow passengers to fill their refrigerator before they get home.
After hearing reports that Whistler got 4 feet of snow in March, my son and I changed our Spring Break plans and headed for the slopes. After five days of amazing skiing, SNAP! I hit a mogul wrong and ripped my ACL (in lieu of flowers, send chocolate).
There are more than a handful of concerns keeping retail marketers up at night. Two prime ones are how to drive traffic to stores and how to keep customers engaged and in-store long enough to make purchases.
Vancouver (Canada) International Airport entered into an agreement with Phoenix (Arizona) Sky Harbor International Airport in June 2014 for the sale of 12 self-service customs kiosks to the Arizona airport, according to a press release.
Detroit Metropolitan Airport recently installed 30 new Automated Passport Control kiosks for international travelers.
The Automated Passport Control Kiosk has been added to several airports around the country, among the latest, Detroit Metropolitan International Airport, which just installed 30 new APCs.
Customs waits in Boston may be a little shorter since Logan International Airport has deployed 30 self-service kiosks, according to the Boston Globe. The Massachusetts Port Authority paid $2.1 million for the kiosks in an effort to ease congestion at U.S. Customs and Border Protection areas.
Interactive and digital out-of-home advertising solutions designer Monster Media has renewed its interactive digital wall agreement and signed an additional contract with Clear Channel Airports, a brand division of Clear Channel Outdoor, to roll out a nationwide network of interactive charging stations.
Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur International Airport, according to Australian Business Traveller. The new self-service kiosks will also include baggage handling and mobile apps for online check-in.
Self check-in kiosks have been launched in Malta International Airport as part of the airport's latest effort to improve customer service, according to Airport-Technology.com. The new automated check-in kiosks include a touchscreen where travelers can print boarding passes, choose their own seats and drop off luggage.
Austrian Airlines debuted four baggage-check kiosks as part of a pilot program testing self-service efficiency, according to FutureTravelExperience.com. Dutch company Type 22 installed the Scan&Fly baggage handling machines at Terminal Check-in 3 of Vienna Airport's Austrian Star Alliance, where passengers...
United Airlines customers returning to the U.S. through Newark Liberty International Airport can now enjoy a faster customs experience.
Australian travelers should get used to seeing fewer airline staff in traditional service roles, Virgin Australia Chief Customer Officer Mark Hassell told Perth Now. Airlines are moving toward a more flexible model that uses increased automation of the check-in process...
Dortmund, Germany-based Materna ips launched its new Phoenix airport check-in kiosk at this week's Passenger Terminal Expo in Barcelona. The Phoenix touchscreen kiosks can be fitted with built-in cameras and biometric facial recognition features, the company said. When a passenger...
Getting through customs and into the country goes faster with passport kiosks, according to a recent survey of government wait times. USA Today reported that average wait times at New York JFK's Terminal 4 were more than halved after 40...
The world's busiest airport is about to majorly reduce wait times in the inspection lines for U.S. Customs and Border Protection. The Vancouver Airport Authority (YVR) announced it has sold 74 Automated Passport Control (APC) BorderXpress kiosks to the Hartsfield-Jackson...
Swedavia, an operator of 10 Swedish airports, will now use Germany-based MATERNA GmbH as its choice supplier for its airport check-in kiosks. According to a news release, MATERNA will provide the new eKiosk-branded machines for the first time under its...
According to a research report from Acuity Market Intelligence, airports will spend more than $2.2 billion globally on Automated Border Control eGates and kiosks between 2014 and 2018. The report forecasts that the total number of airport eGates with integrated...
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