Malaysia Airlines closes economy check-in in favor of self check-in

Today Malaysia Airlines will close its staff check-in counters and move to required self-service kiosks for all passengers flying out of Kuala Lumpur International Airport, according to Australian Business Traveller. The new self-service kiosks will also include baggage handling and mobile apps for online check-in.

FEATURES


DSG Systems installs self-service bag-drops at Copenhagen Airport

Lørenskog, Norway-based DSG Systems is installing 31 self-service bag-drop kiosks at Copenhagen Airport.

A look at the best of the best in kiosks, screenmedia

Annual DSA Industry Excellence Awards honor the best kiosk, mobile and digital signage deployments across all verticals.

America's 'most wired' hospital amps up interactive IT

A Pennsylvania hospital rolls out interactive video kiosks to improve patient communication.

Commentary: Self-service is soaring at international airports

The increase in airport self-service deployments could take the stress out of future airline travel.

NCR outperforms with double-digit bump

NCR posts a solid start to 2013, with first quarter revenues up 13 percent year-over-year.

Elements of a successful hotel technology deployment

Experts discuss key considerations for a hotel and hospitality technology rollout.

Gov't agencies seek to sequester savings with self-service

Could the sequester cuts lead to self-service gains in public sector deployments? 

Sojourn kiosks offer dual convenience (Video)

Portability and modularity offer ease of use in a traveling kiosk installation. 

Survey: Airline passengers want more self-service

Automated check-in, baggage drop and boarding gates ranked high as technology priorities.

Where do kiosks fit in a mobile world?

Given the increased importance of mobile as a shopping tool and as our "concierge" for other essential tasks, it is natural to ask what this trend means for the future of traditional kiosks. Some have posed the question in headline-grabbing...

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NEWS


Self check-in introduced in Malta airport

Self check-in kiosks have been launched in Malta International Airport as part of the airport's latest effort to improve customer service, according to Airport-Technology.com.  The new automated check-in kiosks include a touchscreen where travelers can print boarding passes, choose their own seats and drop off luggage.

Vienna airline deploys baggage handling kiosks to save time

Austrian Airlines debuted four baggage-check kiosks as part of a pilot program testing self-service efficiency, according to FutureTravelExperience.com. Dutch company Type 22 installed the Scan&Fly baggage handling machines at Terminal Check-in 3 of Vienna Airport's Austrian Star Alliance, where passengers...

Hospital rolls out new technology to improve patient management

June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York, Pennsylvania, to introduce new technology to gather and prioritize patient admitting information in their triage area of their new emergency annex.

iPatientCare launches patient kiosk for Physician’s Offices

iPatientCare, a developer of mHealth and cloud-based ambulatory EHR (electronic health records), integrated practice management and patient portal solutions, has launched a secure patient kiosk for physician's offices. The iPatientCare Patient Kiosk streamlines the patient visit from check-in to payment,...

Finavia installs self-service bag drop machines at Helsinki Airport

Finnish airport operator Finavia is to install 10 self-service bag drop machines for its customers in the departure hall of Helsinki Airport’s Terminal 2 by the end of May, Travel Daily News International reports. Finnair worked with Finnish airport operator...

Self-service highlights new United concourse at Logan Airport

Self-service facilities are a main feature of United Airlines' new concourse at Boston's Logan Airport, which opened on April 30, 2014. United Airlines and Massport invested $170 million on the 10-gate, 97,000 square foot Terminal B concourse, bringing United's operations at the airport under one roof. Massachusetts Gov.

New touchscreen airport kiosk features facial recognition

Dortmund, Germany-based Materna ips launched its new Phoenix airport check-in kiosk at this week's Passenger Terminal Expo in Barcelona. The Phoenix touchscreen kiosks can be fitted with built-in cameras and biometric facial recognition features, the company said. When a passenger...

Touchscreen kiosks automate Australian offender reporting

Queensland, Australia, is set to install parole reporting kiosks from Sydney-based Argus Global in all its community monitoring offices and selected police stations, according to the Biometrics Institute. The Queensland Corrective Services plans to install the touchscreen, self-service, biometric kiosks...

Passport kiosks speed up lines, study says

Getting through customs and into the country goes faster with passport kiosks, according to a recent survey of government wait times. USA Today reported that average wait times at New York JFK's Terminal 4 were more than halved after 40...

Swedish airport operator contracts new supplier for check-in kiosks

Swedavia, an operator of 10 Swedish airports, will now use Germany-based MATERNA GmbH as its choice supplier for its airport check-in kiosks. According to a news release, MATERNA will provide the new eKiosk-branded machines for the first time under its...

Self-service kiosk streamlines visitor management

Loss-prevention solutions provider iView Systems announced the launch of iPass Kiosk, a self-service solution designed to facilitate visitor registration, sign-in and management. The self-registration solution is optimized for busy buildings with high traffic or unsupervised lobbies, according to a company...

Olea to introduce patient check-in kiosk during HIMSS 2014

Olea Kiosks has introduced a patient self-check-in kiosk designed to be fully ADA and HIPAA compliant, according to a company press release. The Cambridge Kiosk does not require an adjustable height mechanism. Instead, the kiosk's peripherals extend forward in order to provide full-front access by wheelchair-bound patients.

Qmatic kiosks target reception desk efficiency

Qmatic has introduced a new line of self-service kiosks that the company said will improve operational proficiency and customer experience. The Intro Series kiosks allow customers arriving at a business location to choose between services, check in for appointments, find...

Virginia hospital system turns to patient check-in kiosks

The LewisGale Regional Health System in Virginia has deployed self-service patient check-in kiosks within all four of its hospital emergency rooms, according to an article on southwesttimes.com. The kiosks allow patients to scan their driver's license or type in basic...

Kuwait Int'l Airport adds SITA check-in kiosks

As part of an eight-year contract renewal with the airport technology company SITA, Kuwait International Airport is installing 12 self-service check-in kiosks that run SITA's AirportConnect Open passenger processing platform. According to an article on futuretravelexperience.com, the kiosks are currently...

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Check-in kiosks, most commonly seen in airports and hotels, are great for minimizing customer wait times and maximizing customer satisfaction.