Samsung demos assisted-selling kiosk, digital signage displays at NRF BIG Show

Samsung Electronics America presented its interactive retail experience at NRF 2015, highlighting a range of solutions for retail environments, from the storefront to the showroom to the loading dock, warehouse and back office.

FEATURES


Heart of the matter

How kiosks have enabled the Halle Heart Children’s Museum in Tempe, Arizona, to open wide its doors to the public.

Driving the Ford F-150 truck experience

Ford Trucks is employing showroom kiosks to help prospective customers kick the tires on the new F-150.

Critical factors to consider when implementing kiosks in restaurants

Age demographics and type of restaurant are crucial in decision making for self-service POS systems, indicates new study.

Game, set, match: The kiosk as tennis coach

PlaySight Interactive's SmartCourt kiosks enable tennis players to garner real-time video and data to improve their games.

Three important ways to positively reflect your brand in self-service.

A good experience for the customer will help set you apart from your competitors as forward-thinking and innovative.

Three critical trends shaping self-service and how to capitalize

Omnichannel, mobile integration and interfacing with new technologies are three trends shaping the self-service industry, but how do providers capitalize once they have recognized these trends?

Digital 'wow' factor increases sales, customer satisfaction for Time Warner Cable

How do we develop an inviting and interactive retail environment in the digital age?

Customer Engagement World Expo Preview

A sneak peek at more than 20 products and services that will be showcased on the show floor at the 2014 CEW event in New York.

Biometric kiosks: the key for effective, secure and smart identification

Security concerns in the present world continue to grow ever more complex. Identity management and the many billions lost every year through fraudulent authentication in financial, banking, retail and corporate environments is pushing for the need for enhanced and secure identification and personal verification technologies.

When marketing to millennials, don't forget the basics

In planning for marketing to millennials at retail, younger people may respond positively to more vibrant graphics and interactivity, but there is still a commonality of experience that requires in-store merchandising not to lose sight of the fundamentals.

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NEWS


Digital Denim Doctor 'prescribes' personalized fit at Nordstrom

DL1961 Premium Denim, a Chicago-based denim brand, announced today a retail initiative with Nordstrom on Michigan Avenue.

Provision Interactive to deploy promotional kiosks at Rite Aid stores

Provision Interactive Technologies Inc., a subsidiary of Provision Holding Inc., announced plans for the rollout of Provision's 3D Savings Center digital signage kiosks in 200 Rite Aid locations in the New York and Los Angeles markets beginning in 2015.

Interactive Customer Experience Summit coming to Chicago in June

The conference will focus on technologies such as digital signage, self-service kiosks, mobile and tablets, as well as emerging technologies like beacons, virtual assistants and augmented reality.

Kiosk to help Kansas residents locate loved ones' graves

Dodge City, Kansas residents are receiving a new outdoor touchscreen kiosk at their local Maple Grove Cemetery, according to the Dodge Globe.

Discount Tire to build 'digital hub of customer experience'

Discount Tire has called on Boston-based retail technology company OneView Commerce to enhance customer brand experience in its more than 875 stores across the U.S.

Residential solar energy kiosk to light up retail

San Francisco-based residential solar company Sunrun introduced an interactive multitouch kiosk that enables consumers to generate a solar energy quote for their home.

New thermal receipt paper made from vitamin C

ATM, parking ticket and POS thermal receipt supplier Telemark Diversified Graphics is partnering with Wisconsin-based paper company Appvion to produce a new type of thermal receipt paper.

FindaTopDoc unveils physician reviews kiosk

Health information services company FindaTopDoc unveiled an in-office system that lets patients review their doctor's visit in less than 30 seconds, the FindaTopDoc Review Kiosk

MoneyGram sets up shop in Ukraine

Global money transfer company MoneyGram announced that consumers in Ukraine can now utilize the company's kiosks and ATM 24 hours a day to send and receive funds.

Green Bay Packers intoxicate fans with self-serve beer kiosk

The Green Bay Packers and food and beverage partner Delaware North Sportservice launched the new Draftserv self-service beer machine at Lambeau Field when the Packers faced the Philadelphia Eagles on Sunday, Nov. 16.

USA Tech CEO attributes 'growing interest' in cashless payments to expanded customer base

Malvern, Pennsylvania-based USA Technologies, provider of wireless payment and M2M solutions, announced its first quarter 2015 earnings.

Geophysicist conference offers digital experience to meet attendee demands

Attendees of the annual Society of Exploration Geophysicists International Exposition and 84th Meeting were met with an interactive digital experience at the October meeting in Denver, Colorado.

Retail franchise to install interactive digital experience in 100-plus stores

Retail franchise Apricot Lane is planning to feature an interactive customer experience at the 100-plus opened and planned stores across 36 U.S. states.

Customers experiencing digital benefit from airlines' increased profit margin

Thanksgiving travel will result as many as 25 million passengers on U.S. airlines in 2014, according to industry trade organization Airlines for America.

Versatile Credit kiosks and Crest Financial to 'simplify' credit app for retailers

Draper, Utah-based "no credit needed" financing company Crest Financial has announced a partnership with financial kiosk provider Versatile Credit in an effort to provide faster and simpler credit approvals.

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