The office supply chain's recent prototype stores aim to blend online with in-store.
The new smartphone adds features tailored to mCommerce.
Zebra Technologies discusses its latest solution that makes couponing easier for both the shopper and the retailer.
Ron Bowers details the CETW session on omni-channel convergence and maximizing customer engagement.
Retailers can have more control over their social media presence.
Being able to reach consumers at any time, anywhere has become increasingly important to businesses trying to remain competitive in the current economy. The popularity of smartphones and tablets that are always connected to the online world have paved the...
A new iSnap kiosk brings the photo booth into the social media era by allowing posers to take pics and upload them onto Facebook and Twitter on the spot.
The hospitality industry has obviously seen its share of challenges as travel and leisure budgets still border on "non-existent" for many Americans. Although the slumping economy has caused some industries to contract, hospitality is not a fad.
The company dedicated to recycling electronics announces a multi-million dollar partnership, grant funding and a patent.
See More »
As the popularity of mobile technology grows, will it spell the end for self-service as we know it?
The customer experience management firm Ann Michaels & Associates announced the launch of two new services that will be showcased at the National Restaurant Association Show in Chicago this month. The Customer Engagement Console (CEC) is a tablet-based kiosk that...
ArmorActive announced its partnership with CityGro, a mobile loyalty program provider, to offer iPad mobile loyalty solutions. The company said the solution provides an effective means of gathering, analyzing and capitalizing on customer propensity data. ArmorActive supplies CityGro with an...
Online reputation management firm Terillion announced its acquisition of GuestComment, the onsite hotel and restaurant guest feedback platform that utilizes its own patent-pending iPad kiosk application. GuestComment, founded in 2012, functions on the premise that unsatisfied guests are immediately addressed...
Visa Inc. has announced that its mobile app, Shopkick, now allows mobile users to earn more redeemable "kicks" by linking their eligible Visa debit or credit card into its new Buy & Collect program and then making qualifying purchases at...
Mercatus Technologies, a software development company delivering cross-channel marketing capabilities to the retail industry, has launched a service module for the Concierge for Mobile solution. Concierge for Mobile, a customizable mobile application service, now features Near Field Communication (NFC) and...
The MaxBox is back and expanding rapidly. Shortly after announcing the launch of MaxBox Digital Retail Ltd., a rebranding of MaxBox's original home, Felix Corp., the new company is showing signs of life thanks to two deals that will bring a minimum of 2,000 MaxBox kiosks to Ireland and Australia.
YORK, Pa. — Livewire International Inc.
DAYTON, Ohio — Gift cards have become one of the easiest and most appreciated forms of gift-giving, although standing in a long line of shoppers to purchase one may take some of the joy out of giving. But thanks to...
Master these five keys to ensure successful self-service rollout.
TEL AVIV, Israel — McDonald's Singapore will leverage SMS-controlled digital signage technology developed and deployed by provider C-nario to draw customers into outlets across Singapore. In the initial phase of an Asia-wide program, 67 of 127 Singapore restaurants have been...
DAYTON, Ohio — NCR Corp. has made a minority investment in Silicon Valley-based ViVOtech Inc., provider of payment terminals and software, to incorporate ViVOtech's contactless-payment and near-field communications systems into its next-generation platforms.
We take aim at seven common self-service misconceptions.
LAS VEGAS — This year's Self Service Expo, wrapped on April 26. About 2,500 exhibitors and attendees made their way to this year's show, which was touted by exhibitors to be one of Self Service Expo's best.
St. Clair software powers Pay By Touch's paper-eliminating loyalty solution.
See More »
PADERBORN, Germany — "Living Tomorrow," a non-profit organization founded in 1995, is opening an exhibition today in Vilvoorde near Brussels. Here, innovative companies are demonstrating how people live, work, travel and shop today, and what this will be like in the near future.