Mobile and kiosks: One brand's touchpoint formula

.

Using mobile device and kiosk features, your brand can be integrated into nearly every phase of a consumer's day.

FEATURES


Check out Panera To You

The store layout is dominated by ordering, order pick-up and wait-area seating.

UK shoppers using less cash, British Retail Consortium says

Self-checkout and new ways to pay are leading to a decrease in the use of cash in the U.K., according to a BRC study.

Meeting the ADA compliance challenge

Self-service kiosk vendors give Kiosk Marketplace their views on the best ways to comply with the complex requirements of the Americans with Disabilities Act.

Four ways to configure your retail tablet program

Retailers offer self-service and assisted selling by incorporating tablets into stores.

Supermarket self-checkout technology approaching tipping point?

Will all new supermarkets include the technology? And what about other retail segments?

Reinventing the vending machine

Between the "back-to-basics" of fresh food, and the "back-to-the-future" of new tech, vending kiosks have bright outlook.

Dissecting self-checkout security at Wincor World 14

Sessions during the trade fair address the relationship between self-checkout and shrinkage.

Are self-checkouts causing shopper frustration?

Shoppers are abandoning their shopping carts if they struggle with self-checkout, a new study finds.

Retailers shaking up self-checkout offerings as deployments increase

The global installed base of self-checkouts will nearly double within five years, an RBR study finds.

In-aisle self-scanning enters the Middle East

A concept store in Abu Dhabi implements in-aisle scanning to go with the area's modernization project.

See More »

NEWS


Essie nail polish vending swoops into airports

This month Essie will pilot nail polish vending kiosks in airports and malls around the country, according to Fashionista.com.  The Essie Boutique machines will open at New York's JFK JetBlue Terminal and Oakland International Airport.

Australian national park exploring self-service possibilities

The visitor information center of Innes National Park is due to become a complete self-service facility in September 2014, according to ABC.net.au. Guests will be able to register and book accommodations at the Queensland, Australia-based park with the installation of...

How honest are we? Tea kiosks put public to the test

Perhaps taking a cue from a self-service South Korean Café that depends on trustworthiness, Bethesda, M.D.-based Honest Tea is conducting its own honesty experiment. That is, they're testing the public to see how truthful we are.  The company has placed kiosks in 50 metro areas around the country, one in each state.

South Korean self-service café relies on honor system

On the South Korean island Jeju a self-service café relies on the honor system, according to Want China Times. SunSet & Hill Café is an unmanned restaurant where tourists and other visitors cook their own meals – and are expected...

Self-Service coin counter expands collection capacity

Cummins Allison, a currency, check processing and ATM technology provider, announced the addition of a dual-bin coin collection unit to its Money Machine 2 coin counter product line. The dual-bin holds 140,000 coins and is the largest unit of the four options for coin collection in Money Machine 2 kiosks.

ID TECH upgrades key pad and card reader to protect customers

Using unique tracking numbers, ID TECH has developed a new product that prevents card data compromise even in situations where the card is not present, according to a company announcement. ID TECH's latest product, the PCI 3.x SRED-certified key pad...

Major League Baseball All-Star festivities offer self-service beer vending

At the Major League Baseball All-Star events, fans at Target Field, home of the Minnesota Twins, can count on a new addition to concessions: beer vending machines. According to FoodBeast.com, collaboration between Delaware North and Anheuser-Busch resulted in DraftServ, a...

Mississauga libraries install self-service checkout

dcThe Mississauga Library System in Mississauga, Ontario, is introducing self-service machines as a fast way for users to check out and renew their library items, according to Mississauga.com. In October 2013, the Mississauga Library System began to add radio frequency...

USAT adds ePort Online to ePort Connect for self-service industries

USA Technologies (USAT) has added ePort Online to its existing ePort Connect payment processing service for small-ticket, self-serve retailing industries. The Malvern, Pennsylvania-based company says it made the service available in order to meet customer demand for online payment processing....

Mobile and self-service key to future of postal operators

Traditional postal operators will need to tap new channels such as mobile and self-service in order to improve customer experience and cut costs, Wincor Nixdorf says in a white paper on the use of IT by postal services across the...

Hospital rolls out new technology to improve patient management

June 24, 2014 – YORK, PA. Espanola Regional Hospital and Health Centre, a community hospital in Espanola, Ontario, Canada, called on Livewire Digital in York, Pennsylvania, to introduce new technology to gather and prioritize patient admitting information in their triage area of their new emergency annex.

AV Rental Depot signs kiosk rental and distribution agreement with URway

Audio visual equipment rentals and event production company AV Rental Depot (AVRD), has signed a kiosk sales and rental distribution agreement with Saint Petersburg, Florida-based URway Holdings.

White Castle’s kiosk pilots are driving higher check averages

Don Long, White Castle’s senior director of Information Services and Technology, provided a glimpse into the brand’s kiosk and mobile initiatives during last month’s National Restaurant Association Show in Chicago. The brand’s digital initiatives include online ordering, mobile ordering and...

U.K. supermarket plans evening class for self-service checkout

The manager at the Attleborough branch of U.K. supermarket chain Sainsbury’s is to hold an evening advice and guidance session, with coffee and biscuits, to help customers learn how to use self-service checkout tills.

Co-operative stores consider joining ban on £2 coins for self-service machines

The U.K.’s Co-operative grocery stores are considering joining U.K. supermarket chain Morrisons in banning £2 ($3.40) coins at self-service tills after discovering that people are paying with similar-sized foreign coins, reports the Daily Mail. Morrisons banned £2 coins from its...

See More »

Self-checkout - one of the most ubiquitous self-service applications on the market - has won over customers and has saved retailers tons of money in the process.