The senior vice president and general manager for the tech giant's retail and hospitality division discusses the importance of delivering a consistent, on-brand customer experience, no matter how that customer is interfacing with a retailer. This video was filmed at the NRF 99th Annual Convention & EXPO.
Revel Systems CEO and co-founder Lisa Falzone demonstrates the company's iPad ordering system during the 2012 NRA Restaurant, Hotel-Motel Show in Chicago.