White Papers, Case Studies, Industry Reports and Webinars

Featured White Papers

Webinar: Planning and justifying an HR kiosk deployment Self-service can revolutionize your HR department, and you'll learn how in this exclusive webinar. Tags: Human Resources, Webinar Sponsored by: KIOSK/DynaTouch

Diebold bulk cash recycling comes to German bank Two of Diebold's 3030 Bulk Cash Recycler ATMs were recently installed at branches of the Volksbank Darmstadt bank in Germany. Find out how they aided the bank's transition to an open, friendly service point by providing customers with reliable, stable and trouble-free services around the clock. Tags: Account balances, transfers, deposits, ATMs, Cash Automation, Refurbishing Sponsored by: Diebold Incorporated

Kiosk Management Software for Large-Scale Kiosk Deployments Keeping kiosk software running smoothly is crucial to the success of a kiosk deployment. This task becomes more difficult when the kiosk deployment is on a large scale. Remote management software can help keep a large-scale kiosk deployment online from one central location, without interrupting service at the kiosk. Tags: Remote Management, Remote monitoring software, Service and Maintenance, Software Sponsored by: Meridian Kiosks

Nanonation transforms Build-a-Bear kiosk platforms Build-A-Bear approached Nanonation to convert the entire network of kiosks to a single unified platform based on Nanonation's Nanopoint software and to maintain the same interface that customers had become so familiar with. Tags: Retail, Retail - Digital Signage, Retail Digital Signage Sponsored by: Nanonation

Royal Caribbean runs Nanonation software on Spa & Fitness Center touchscreen When Royal Caribbean Cruise Lines (RCCL) launched their latest 3,600 passenger Freedom Class ships, they needed a way to better promote the best in class capabilities the spa and fitness center offers. Tags: Hotel reservations & check-in/out, Hotel/Motel Sponsored by: Nanonation

ID TECH helps one company make customer card-use easier ZoomSystems needed a reliable PIN pad and barcode reader for its self-service retail stores. ZoomSystems partnered with ID TECH to implement a system that allowed customers to use debit and gift cards at its ZoomShops. ID TECH provided inexpensive and reliable payment-acceptance functionality, increasing customer convenience. Tags: Card Readers, Case Study, Credit/Debit, Department Stores, Retail, Retail Self-Service, Stored Value/Gift Card Sponsored by: ID Tech

Five most common oversights found in enterprise self-service kiosk networks Netkey has prepared this white paper based on their body of experience with large and small companies alike, supporting kiosk networks ranging from simple to highly complex. Tags: Customer Experience, Delivery/Installation, Enclosures, Full Service Kiosks, Kiosk Enclosures, Kiosk Installers, Kiosk Software, Kiosks, Kiosks & mini kiosks, Large-Scale Deployment Sponsored by: Netkey, Inc.

Nanonation At the core of every Nanonation solution is technology designed to create and manage digital customer experiences. Tags: Digital Signage, Display Technology, Kiosk Advertising, Kiosks & mini kiosks Sponsored by: Nanonation

Three Tips for Successful Cash-Automation Implementation Cash automation can improve efficiency, reduce cash inventory and increase security, but successfully implementing a cash-automation system requires careful though. Creating a champion, building a set of best practices and defining criteria for success can all help ensure the process runs smoothly. Tags: Banking/Financial, Branch Automation, Cash Acceptors & Dispensors, Cash Automation, Deposit Automation Sponsored by: Burroughs Payment Systems

Billpay: Kiosks offer benefits to the bottom line Water, cable, utilities -- in people's busy lives today, even finding the time to pay the bills can be a challenge. Convenient billpay lies with self-service, where retailers are installing aggregated billpay kiosks that allow customers to take care of all of their bills in one location and in one transaction. Find out the benefits offered by self-service billpay kiosks, and learn why they can add to both the biller's and the retailer's bottom line. Tags: Bill Pay, Bill Payment, Transactional Kiosks Sponsored by: U.S. Payments

Nanonation develops software for Ridemakerz design kiosks Like with its strategic partner Build-a-Bear, Nanonation outfitted Ridemakers with software for its digital car design kiosks. Tags: Retail, Retail - Specialty Sponsored by: Nanonation

Three aspects of ATM security that operators can't afford to ignore A secure ATM is the first line of defense in the war against ATM theft and fraud. Here are three areas of ATM security that off-premises operators must consider when developing their portfolio of machines and their operating network. Tags: ATMs, Banking/Financial, Credit/Cashless, Security, Software - Inventory Sponsored by: Tranax Technologies, Inc.

Bank Branch Security in the 21st Century Ensuring that financial transactions and banking environments are secure requires a more sophisticated technical bend than it did even five years ago. Today’s fast-paced and ever-changing banking environment demands that bankers approach security holistically. And many FIs are looking to banking and security experts for help as a way to cover their bases and reduce their overall costs. Tags: ATMs, Bank Branch Security, Security Sponsored by: Wincor Nixdorf International

ATM security best practices Data and logical security breaches are becoming more complex, as hackers, worms and viruses pose an ever-shifting landscape of danger. Tags: ATM, ATM Future Trends, ATMs, Security Sponsored by: Diebold Incorporated

Rugged Reader Manufacturer Helps Keep Redbox Units Functioning in Tough Conditions All the hardware on a DVD-rental kiosk needs to be able to withstand a variety of elements, from rough customer use to inclement weather. Redbox Automated Retail turned to ID TECH to provide a rugged card reader that would ensure the kiosks could always accept payment. Tags: Card Readers, Credit/Debit, Debit/Credit, DVD Kiosks, DVD Rental, Hardware Components, Kiosks & mini kiosks, Outdoor Kiosks, Transaction Processing Sponsored by: ID Tech

Kiosk deployment scores in Boston arena When one of the Northeast's premiere destinations for sporting events, concerts and more decided to deploy self-ordering kiosks at its concessions stands, it turned to NEXTEP SYSTEMS to get the job done. Tags: Case Study, Foodservice, Full Service Kiosks, Kiosks & mini kiosks, North America, Successful Kiosk Projects, Transaction Processing, Transactional Kiosks Sponsored by: NEXTEP SYSTEMS

Competing for Transactions: Making a Good Impression Pays Off Well-designed graphics, branding and the latest technology can all help inspire confidence and make an ATM noticeable to customers. Tags: ATM, ATM Future Trends, ATM Signage, ATMs, Customer Experience, Digital Display/Signage, Digital Signage, Display Technology, Future Trends Sponsored by: Tranax Technologies, Inc.

Self-service payments speed lines at Miss. casino With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line. Tags: Cash Automation, Customer Experience, Kiosks & mini kiosks, POS, POS Systems, Self Service, Service Sponsored by: NEXTEP SYSTEMS

Symstream solution gives Indosat an edge on the competition Trying to increase its stake in the Indonesian telecommunications market, the country's second-largest mobile carrier turned to Symstream for a solution that provides increased security as well as avenues for new revenue. Tags: ATMs, Security, Wireless Sponsored by: Symstream

Kiosk turns wine shoppers into experts A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk Tags: Customer Experience, Kiosks, Kiosks & mini kiosks, Multi-Function Kiosks, Retail, Retail - Specialty, Successful Kiosk Projects Sponsored by: Curiosk Marketing Solutions Inc

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