Cellular South bill pay solution serves customers, saves money
In business for more than 18 years, Cellular South is the largest privately held wireless provider in the U.S. The Company, headquartered in Jackson, Mississippi, provides wireless services to over 5 million people in West Tennessee, Mississippi, Coastal Alabama and the Florida Panhandle through a network of 75 retail locations.
Surprised by the amount of foot traffic dedicated to paying bills, Cellular South found customers were waiting in long lines while sales representatives spent valuable time consumed with processing payments. As a result, sales representatives could not effectively service customers who were in the store to purchase an accessory, upgrade, or activate service. Cellular South set out in search of a solution that would decrease the number of counter payments and cut consumer transaction times by automating the bill payment process.
Top results from Kiosks
Phoenix Kiosk In-Store Cataloguing Kiosk Solution
Budgeting for your interactive project Aligning self-service kiosks with business objectives The Benefits of Deploying Multifunction Kiosks
Employee Self Service HR Deployment Top results from Bill Payment Kiosks
CSG Systems uses Nanonation software for bill-pay kiosks
Customer Experience Technology Buyer's Guide 2012 Benefits of Bill-Payment Kiosks for Retailers Opportunities emerge for self-service in retail and hospitality Encrypting PIN pads pay off Top results from Digital Download
Nanonation creates Media Download Center for Sandisk Nebraska Book Co. deploys Nanonation e-commerce kiosks Cellular South bill pay solution serves customers, saves money Mobile Tablets, Handhelds Mobilize Workforce to Increase Productivity, Improve Service CSG Systems uses Nanonation software for bill-pay kiosks Top results from Kiosks & mini kiosks
Billpay: Kiosks Offer Benefits to the Bottom Line
Southwest Virginia Museum Historical State Park - Coal Exhibit Benefits of Bill-Payment Kiosks for Customers Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions Environmental Responsibility in Kiosk and ATM Manufacturing