Capture Customer Feedback at their Point-of-Experience (Health Care/Planned Parenthood)
Sponsored by: Opinionmeter International
Type: Case Study
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Planned Parenthood Mohawk Hudson provides quality reproductive health care and education to 12 counties in New York. Our Education and Medical departments were interested in direct patient feedback but a paper survey was inconsistent and not eco-friendly. Having discovered the Opinionmeter TP Kiosk made our goal that much more feasible. We currently use our devices in our largest clinic sites to gauge patient satisfaction as well as the advertising features to inform patients of special programs available to them.
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