Capture Customer Feedback at their Point-of-Experience (Retail)
The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of their purchase decision or their experience with the business. Opinionmeter uses interactive survey technology to capture consumer survey insights at their point-of-experience – and transforms that data into actionable information. Whether the service or experience is at a physical location, or across the Internet. Anywhere. Any time.
The Opinionmeter System gathers large amounts of “primary response data” from wherever the experience occurs, analyzes it, and transforms that data into information it delivers to any authorized person anywhere in the world for meaningful actions. The system is quickly implemented, easy, convenient, and economical to use. The result is immediate, spontaneous data that is not aged or dated – it is ripe for meaningful business action, or for timely response to a just occurring negative action, such as bad service.
Top results from Retail
Many Happy Returns … A Return On Merchandising Investment Model Tapping into the DVD Rental Market
Pfaltzgraff Company retail kiosk Expanding ATM Usage in a Credit Crunch
FutureLogic CouponXpress™ Desktop TITO/ Coupon Printe Top results from Opinionmeter International
Capture Customer Feedback at their Point-of-Experience (Museums) Opinionmeter Improves Customer Survey Feedback with Elo TouchSystems Solutions Capture Customer Feedback at their Point-of-Experience (Banking) Capture Customer Feedback at their Point-of-Experience (Health Care) Capture Customer Feedback at their Point-of-Experience (Health Care/Planned Parenthood) Top results from Kiosks
Kiosk Monitor Six Keys to a Successful DVD Entertainment Program Ensuring success in self-service and digital merchandising: A practical guide for IT Virtual Concierge Nidec Sankyo Card Dispenser?Single Hopper?SCT3Q8-3A0241 Top results from Survey Kiosks
Capture Customer Feedback at their Point-of-Experience (Retail) Capture Customer Feedback at their Point-of-Experience (Health Care) Capture Customer Feedback at their Point-of-Experience (Health Care/Planned Parenthood)
How to Capture Real-Time Customer Feedback Capture Customer Feedback at their Point-of-Experience (Banking) Top results from Customer Experience
Choosing the Right Enclosure for a Kiosk Project NCR, MoneyBoard use self-service as couponing solution Busting Queues at the Bristish Museum du getting ahead through Service Optimization Food on the Fly 
