Video Banking and the Future of the ATM Industry
Source: ATMmarketplace.com
Type: Guide
Overview|Table of Contents|Intro|Download
Self-service is expanding, and ATMs are becoming ever-more ubiquitous. Now, it is possible to combine the convenience of self-service with a personal touch. Video banking allows a customer to speak to a bank representative while using a product like a self-service kiosk or an off-premises ATM. A remote video connection now allows tellers and customers to connect face-to-face, even across long distances. Video banking offers:
- Convenience for customers
- Lower operational costs for financial institutions
- Flexibility to reach new markets
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