Check-In Technology Wins Big for Hard Rock Hotel Biloxi
Sponsored by: NEXTEP SYSTEMS
Type: Case Study
Overview|Download
Hard Rock Hotel and Casino Biloxi wanted to expedite the check-in and check-out process, as well as offer upgrades to its guests. Kiosks from NEXTEP SYSTEMS offered a solution. The kiosks allow guests to:
- Check in, then receive a text message or e-mail when the room is ready
- View floor and room maps, and make changes or upgrades as they wish
- Check in at the airport as they check out of the hotel
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