In the beginning the coolness factor was the attraction of placing tablets in a retail environment. The initial infatuation with image has given way to the recognition that tablets can enable interaction across channels and keep physical stores on the frontlines of customer engagement.
Just as kiosks have become an intuitive tool for many consumers, there is a growing expectation that mobility will also contribute to a seamless and more satisfying retail experience.
Now businesses can place an iPad or other tablet, on a stand, in a counter unit, at the shelf or in someone’s hands.

Keeping Service Customers Satisfied in a Social Mobile World
Self-Service in Health Care
Budgeting for your interactive project
Planning for a Tablet Display - Designing for Success
Frank Mayer and Associates - Kiosk & Interactive Marketing Capabilities
Customer Experience Technology Buyer's Guide 2012
Five Ways to Maximize the Lifespan of Kiosk Hardware
Optimizing Thermal Printing for Kiosk Functionality
Is it iPad or Something Else?
Parking Payment Solutions Require Rugged Card Readers
Budgeting for your interactive project
KioskCom Tech Talk
Case Study: Manheim Auto Auction Company
Increased Productivity with Interactivity
Olea Metropolis Kiosk Fact Sheet
Active Ride Shop is "dropping in" with IBM Remote Management Agent to slash downtime and streamline operations
Olea Metro 22 Kiosk Fact Sheet
Axiohm MGTA Thermal Printer Mechanism
FutureLogic GEN3 Evolution® Printer
Kiosks Create New Revenue Streams in Convenience Stores |
Inside Networld Media Group Network Retail Customer Experience
|
Popular on Networld Media Group | Other Networld Media Group Sites | Global Partners |