Savvy advertisers now see digital signage and digital out-of-home advertising as part of their marketing mix. This new media is taking on traditional media and setting new standards for the …

For a successful kiosk deployment, it's important that the application design be intuitive and easy to use. A kiosk application that is too complicated or inconsistent will drive customers away …

Digital signage is a viable and effective communications tool, but companies taking the first step in signage deployment will be much more successful on the playing field if they understand the …

Businesses have been both exhilarated and challenged by the rapid adoption of tablets by consumers. Tablets promise to extend connectivity to settings where it may not have been practical before and …

du a relative newbie in the Telco market opened for business in 2006. Having to fight for pole position against competition that had a tremendous head start, was very much aware of the uphill battle …

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

The Little Tikes Company, founded in 1970, is a multi-national manufacturer and marketer of high quality, innovative children's products. In November of 2006, Little Tikes became a part of MGA …

Sara Lee Corporation is a global consumer-goods company based in Downers Grove, Illinois, USA. It has operations in more than 40 countries and sellls its products in over 180 nations worldwide. Its …

Deployment of the technology yields benefits on both sides of the counter.

Often times the question is asked, “Kiosks make sense for our stores, but how can we justify the investment?” The answer is to find a low cost device, with a versatile feature set, that can multi …

iPORT Media is a unique online educational media network. The company sets up digital signage in patient waiting areas and delivers custom content for healthcare providers. From plastic surgeons to …

Phoenix Kiosk, Inc. works with utility companies to complement their marketing efforts.

Simplicity, navigating screens and data entry all are key features to the success of a kiosk.

Self-service technology can enhance the customer experience, but proper integration is pivotal. Learn how smartly deployed technology can unify the shopping experience while adding new customer …

Mini-kiosks are versatile, multi-tasking devices that can be used by customers and store personnel to make the shopping experience less frustrating, more efficient and more enjoyable.

Kiosks from NEXTEP SYSTEMS use features such as texting to speed check-in and provide upgrades at the Hard Rock Hotel and Casino Biloxi.

Provider Reality Interactive created stylish, effective “personal signage” using off-the-shelf digital frames at teller windows and teller lines.

Kiosks are increasingly becoming an accepted part of the retail environment, but a kiosk's message is more than just the service it provides.

Source Technologies provides retailers a deeper understanding of how the proven multi-function kiosk hardware and software platform not only automates revenue-generating retail processes but can also …

Offering customers in-store access to your Web site may be more complicated than it seems.

Video banking allows a customer to speak to a bank representative from a video banking product, such as a self-service kiosk or an off-premises ATM. By giving consumers control, enhancing customer …

Kiosks can be an integral part of a business, but without careful planning, they will not be fully utilized. Learn 10 reasons why kiosk projects fail and tips to overcoming these common mistakes.

Esprida Enterprise facilitates the optimization of retail banking operations by giving visibility into branch operations, which in turn enables improved customer service, and reduces the cost of …

Financial institutions spend billions annually on delivering branch, online, call centre, and self-service financial transactions. However, two-thirds of bank customers do not feel valued by their …

Price checking scanners and digital signage can be integrated to allow retailers to enhance marketing and offer convenience for customers, leading to increased ROI.

Self-checkout has revolutionized retail by putting the “last mile” of the transaction in the hands of the shopper. In this exclusive guide, you will learn how this technology can improve the …

Delaware North Companies Travel Hospitality Services partnered with NEXTEP SYSTEMS to install digital menu boards in quick-service restaurants in the Detroit Airport. The digital menu boards help …

Source Technologies has produced this White Paper for our customers, partners, and prospects to describe how next generation point-of-interaction (POI) systems are changing the retail environment …

Retailers can benefit from the growing popularity of cash by installing an ATM in the store itself. Customers enjoy the convenience, and studies show that more cash is spent in a store with an ATM …

What we do is as important as how we do it. From a personal interaction perspective, collaborative and friendly service is our cornerstone. From a business process perspective, we understand that …

Foxwoods Resort Casino, the largest casino in the world with over 340,000 sq ft of gaming space, serves more than 40,000 guests per day. The casino has 380+ gaming tables and over 7,400 slot machines …

Well-designed graphics, branding and the latest technology can all help inspire confidence and make an ATM noticeable to customers.

In today's market you need to figure out how to go above and beyond customer expectations to keep customers coming back.

With more choices than ever before, customers need information at the point of decision on an infinite array of products. Digital technology can help retailers reach them.

Toys "R" Us struggles like other retailers with widespread growth, managing increasing expansion into additional product lines and cultures, the impact of e-business, and frenetic competition from …

A popular tourist attraction improved customer satisfaction and employee training with an innovative wine-information kiosk

Few industries stand to gain more from self-service than retail. Learn how to get the most from kiosks and other digital merchandising technologies.

Meridian Kiosks helped Bloom launch its innovative Breeze Info Station, creating an all-in-one kiosk loaded with value for customers and branded with Bloom's vision of service and quality.

Pacific Science Center is a not-for-profit science foundation bringing the thrill of science, math, and technology through interactive and innovative exhibits and programs. Through our primary …

The key to capturing the best understanding of a consumer’s thinking and satisfaction regarding a product or business is to ask them at their point-of-experience – the place of their purchase …

Improve customer survey response rates and feedback data with automated surveys.

NEXTEP SYSTEMS provides customer self-service solutions to the quick-serve, fast-casual, concessions, grocery and casino markets. Nino Salvaggio International Marketplace, a grocery chain focused on …

Knowing your customers opinions used to be "nice to have" information. In today's economy getting to know your customers opinions are critical to the success of your business. Watch this short …

With a self-service split-tender application developed by NEXTEP, IP Casino Resort Spa improved patron experience, cut expenses and reduced wait times for patrons at the food and beverage line.

Reaching buyers on the correct channel at the correct time with the correct offer will be imperative to building consumer loyalty. But to create such an offer, you need an integrated, visible supply …

A gap remains between what most retailers deliver and what shoppers expect. Retailers can close this gap by systematically integrating knowledge of what their best customers want into every core …

Nothing is like a day on the golf course, and thanks to Livewire International, golfers can enjoy some friendly competition — and win prizes — while enjoying the game. Learn about the interactive …

The rollout of a brand-new kiosk can be a daunting task, but a good place to start is with the machine's enclosure. Taking the proper steps when choosing what surrounds a kiosk can help ensure a …

How Technology is Changing the Way Retailers Interact with Customers

Learn how technology is changing the way retailers interact with customers.