While online bill payments are convenient, much of its transactions are driven more by the upper and middle-class customers. A caveat is that the unbanked and the underbanked are not being serviced …

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Axiohm expands its line of kiosk printers with ultra-modular KMGA Series to fit in an array of self service, transactional and informational kiosk applications, bringing higher modularity, superior …

From pay-at-the-pump to bill pay kiosks, unattended payment is revolutionizing self-service. Customers are now able to access the convenience of making transactions anywhere or at any time of day …

A franchise relied upon the POS software reseller to be their de facto IT department. The reseller performed a standard installation of the POS software and associated hardware at each location. At …

For several years, the company relied on a Point-to-Point Frame Relay network that terminated to the corporate office and supported the individual stores. This allowed the IT support staff to …

There is a misconception going around with many merchants dealing with how to become PCI complaint. Frequently, in our dealings with merchants, we have heard, “My software is approved, so that …

In recent years, it seems that there has been a concerted media effort to warn the public about credit card and identity theft. What seems to be lost in those stories, until you do a little digging …

There can be little doubt that technology has made nearly miraculous improvements to the operations in the hospitality market. Computers and the databases running on them allow for an unprecedented …

With a self-service application to pay bills, a service provider can save money, boost payment rates and create a better customer experience.

All the hardware on a DVD-rental kiosk needs to be able to withstand a variety of elements, from rough customer use to inclement weather. Redbox Automated Retail turned to ID TECH to provide a rugged …

Source Technologies has produced this White Paper for our customers, partners, and prospects to describe how next generation point-of-interaction (POI) systems are changing the retail environment …

Retailers can benefit from the growing popularity of cash by installing an ATM in the store itself. Customers enjoy the convenience, and studies show that more cash is spent in a store with an ATM …

When one of the Northeast's premiere destinations for sporting events, concerts and more decided to deploy self-ordering kiosks at its concessions stands, it turned to NEXTEP SYSTEMS to get the job …

For shoppers, a trip to the grocery or supermarket is often logistically challenging. Self-service technology can help them make the most of their weekly trip.