ATMmarketplace.com, in collaboration with the ATM Industry Association, has just released "The Future of ATMs Infographic". This Infographic provides insight into five-year trends, predictions …

Faster transaction speeds, better security and more targeted marketing are helping mobile payments grow.

Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

This paper looks at service scenarios from the customer continuum where satisfaction research has resulted in meaningful improvements to customer experience. Service delivery bears closer scrutiny in …

The self-service industry has another new technology to absorb: mobile devices. These devices, such as the iPad, have become more functional and are available in a broader range of products. As …