Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

Concierge Kiosk Software Solutions, Enhance and Enrich your Guest’s Experience.

Kiosks that allow passengers to tag their bags at the airport can cut costs and reduce wait time.

Sandisk “Media Download Centers” encourage people to browse and select from a variety of digital entertainment content, from music to films.

When Royal Caribbean Cruise Lines (RCCL) launched their latest 3,600 passenger Freedom Class ships, they needed a way to better promote the best in class capabilities the spa and fitness center …

Kiosks from NEXTEP SYSTEMS use features such as texting to speed check-in and provide upgrades at the Hard Rock Hotel and Casino Biloxi.

With the opening of the new hotel property at Foxwoods, MGM Grand’s goal was to provide their patrons with a very high level of comfort and convenience. To help alleviate long wait times during the …