Smartphones, digital signage, kiosks and other technologies offer endless possibilities for enhancing the customer experience. The 2012 Customer Experience Technology Buyer’s Guide will help you …

When a vending machine manufacturer landed a game-changing contract with Nestle, Brendamour Moving and Storage provided a cost-saving logistics program that included delivery, installation and …

A leading global food and beverage company needed to provide a portal to Human Resources tools to more efficiently serve 40,000 disconnected employees in their manufacturing and distribution …

The Maryland MVA sought to improve the service experience for their constituents with goals tied to: decreased customer wait times, simple, automated transaction delivery for patrons and reliable …

The Versatile Cloud platform delivers a scalable, hosted suite of management services that can be accessed from virtually any device with a web browser. Design your screen layout, add media, schedule …

There are many new consumer grade tablet computers coming on the market. Devices such as the Apple® iPad®, the Motorola® Xoom™ and the Blackberry® Playbook™ are gaining rapid acceptance …

Ensuring accessibility and easy navigation helps keep kiosks in use.

Nidec Sankyo Motorized Card Reader MCT3K5-3R7940 Applications: 1) Kiosk terminals 2) Payment systems 3) Retail POS terminals 4) Access control terminals 5) Other ID terminals Features: 1) High …

The GEN2 Universal™ family of printers builds on the technology that has made FutureLogic the leading manufacturer of TITO ticket printers for cashless gaming.

Self-service technology can enhance the customer experience, but proper integration is pivotal. Learn how smartly deployed technology can unify the shopping experience while adding new customer …

A pilot program to test the efficacy of a kiosk deployment can be a crucial step to a successful rollout. To have the most effective pilot program, it's important to consider issues such as the …

Split First ATM needed a way to deploy ATMs to its clients quickly, but normal delivery time was five to seven business days. Transaction Equipment Corp. stocked a warehouse to meet Split First ATM's …

Electronic Art partners with PROVISIO on many of its kiosk projects, increasing efficiency and lowering costs. PROVISIO's software creates usage reports, sends content updates system-wide and …

This paper, produced by Netkey, introduces the Business/IT Self-Service Alignment Cycle, which is a simple framework organizations can adopt to successfully manage a broad range of self-service kiosk …